SBI, HDFC Bank, ICICI Bank, etc., reported some changes in their functioning amid the growing corona virus crisis across the country. Banks have asked their customers to use more and more digital transactions. In addition, banks have also reduced working hours.

HDFC Bank has said that the bank will be open from 10 am to 2 pm till March 31. The bank has temporarily discontinued passbook updates and foreign currency purchase facilities.

HDFC Bank has asked for a check in the check drop box to reduce congestion in branches. The bank has said that customers can avail passbook updation and forex card reload through digital means. You can also avail digital transaction services like NEFT, RTGS, IMPS and UPI from home. The help of UPI and PayZap can be obtained for payment of utility bills.

ICICI Bank has told its customers through SMS that cleanliness will be given special attention in all our branches and the number of employees will be less. “Our contact centre will also have a low staff strength,” the bank said. We urge you to stay safe and use iMobile/mobile from home for all necessary banking services. Use internet banking.

SBI has not made any changes in its working hours but has discontinued account opening, passbook printing, cash withdrawals, note exchange service. Customers can box out the request for services outside the respective branch.

Canara Bank has not yet changed bank timing but has discontinued non-essential transactions such as passbook printing, note exchange, etc. Other services will continue. The bank has also said that only 15 per cent of its staff will be present in the bank at a time.

Kalyani Sinha